The Best CRM Software In Dubai

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Leading CRM Software In UAE


Crown ERP CRM is a centralized customer relationship managed solution aimed at helping businesses track and manage all their customer information. This helps you in delivering a smooth and personalized customer experience with the integrated sales and CRM modules.Our CRM is more than just a contact database. You can easily track and manage your sales data and see the lead's information. It is also easy to manage customer communications through Crown ERP CRM.



Crown ERP CRM gives you a clear cut idea of where your customers are coming from and how effective your marketing campaigns are. You can easily track how your different marketing campaigns are performing.Features like Telephonic automation integration, lead management, marketing management, contacts management, tickets, and helpdesk are integrated into the ERP Software.Given below is a detailed list of features that are included in the CRM.

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CRM Software Overview

Key Features

- 360 degree integration
- Mobile Apps/IOS & Android
- Limitless Custom fields and Modules
- Limitless Dashboards and reporting
- Telephonic Automation Integration
- Access Control for Team and Role
- Integration with any third party software
- Flexi Deployment

Service

- Ticket Creation and Allocation
- AMC Management
- Service Contract Management
- Task Scheduling – Team-wise/Employee-wise
- Asset-wise Service History
- Service Duration
- On-call Service Management
- GEO Location Capturing

Sales

- Lead Management
- Opportunity Management
- Sales Performance and Productivity Analysis
- Sales Process Lifecycle
- Team and Individual Target Setting
- Quotatio
- Email and SMS Integration
- Live Dashboard

Marketing

- Managing Social Media/Digital Marketing
- Email and SMS Marketing
- Campaign Management
- Event Management
- Budget Allocation
- Campaign Revenue Analysis
- Security and Trust in Market
- Reach Prospects at Maximum Scale

Accounts & Contacts

- Manage Groups and Companies Accounts
- Manage Groups and Companies Contacts
- Hierarchy Level Contacts Management
- Customer Lifecycle History
- Reference and Partners Management
- Multi Contacts
- Account-wise Discount Management
- Address and Geo Location Capturing

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Why Your Business Needs A CRM?

- You need CRM to make your business more efficient and increase your revenue per employee.
- You need CRM to create repeatable successful processes.
- You need a CRM because we (and your competitors) are looking for competitive advantage in a multi-channel customer environment.
- You need to capture the interest of customers that are increasingly sophisticated and are ignoring the old methods we used to market and sell to them.
- You need a CRM to look into your near future and be predictive of your revenue.
- You need CRM to mitigate the risk and costs of staff turnover.
- You need CRM to engage in a cycle of continuous improvement.
- You need CRM for your business to survive.

If you have any questions or need help, feel free to contact with our team, or call +971 43552549

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Start Using The Best CRM
Software In Dubai!


As one of the leading software companies in UAE, we focus on creating customized solutions specific to each of our customer's business processes and roles. No matter what your requirements are, we have the team, resources, creativity, and energy to deliver software solutions that drive your business growth.


Request a demo with one of our product experts and understand on how you can leverage our app development services to generate the results and outcomes you want for your business.


Request An Expert

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